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Ashby Health
Centre aims to give a friendly and
professional service to all our
patients. However, if you have any
concerns about any aspect of our
service, please let us know. Speak
to whoever you feel most comfortable
– your GP, our practice manager or
our reception staff will be happy to
help.
In the majority of
cases, concerns can be resolved
quite easily. However, if you feel
we have not dealt with the issues
you have raised as you would wish,
you can write to the Practice
Manager at Ashby Health Centre.
The PCT also
operates a
Patient Advice and
Liaison Service (PALS) which can
often help resolve any problems
before they become formal
complaints. To speak to a PALS
officer, ring (01509) 564444 .
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