Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for very limited purposes:
Important - These reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about staying at home if:
Do not leave your home if you have either:
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Important - Call 111 for advice if you're worried about a baby or child.
If they seem very unwell, are getting worse or you think there's something seriously wrong, call 999.
Do not delay getting help if you're worried. Trust your instincts.
Use the quick NHS coronavirus status checker to tell us about your current experience of the virus.
This will help the NHS plan its response to coronavirus by showing where the virus is spreading and how it affects people.
Ascebi House118 Burton RoadAshby-de-la-ZouchLeicestershire, LE65 2LPTel: 01530 414131
Please note that the surgery is open Monday to Friday from:
(Not including Bank Holidays)
Extended Opening Hours
We are now offering early morning pre-bookable appointments from 07:30 – 08:00 Monday to Friday which is prior to our usual opening time at 08:00. In addition to this we will have evening pre-bookable appointments 18:30 – 20:00 on Wednesdays.
The telephone lines will be open Monday to Friday from:
The surgery and telephone lines are not available at weekends or bank holidays
Please note that ALL calls are recorded for training and monitoring purposes
Sit & Wait Clinics every morning between 08:00-10:00 (08:30 on alternative Tuesdays/Thursdays) for URGENT matters. See Clinics/Services for more information about what's appropriate to book for this clinic.
Coalville, Loughborough and Hinckley Hospitals are providing evening and weekend appointments for our patients, these are pre-bookable appointments with a GP or Advanced Nurse Practitioner, please call The Surgery on 01530 417415:-
In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute an emergency
If you need medical advice when we are closed the following options are also available:
You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.
• you need medical help fast but it's not a 999 emergency
• you think you need to go to A&E or need another NHS urgent care service
• you don't know who to call or you don't have a GP to call
• you need health information or reassurance about what to do next
For less urgent health needs, contact your GP or local pharmacist in the usual way.
If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.
For immediate, life-threatening emergencies, continue to call 999.
The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses and paramedics. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out-of-hours doctor, an urgent care centre or a walk-in centre, a community nurse, an emergency dentist or a late-opening chemist.
Pharmacists can give advice on minor illnesses and medication queries.
The Urgent Care Centre at Loughborough is open 24 hours a day, 7 days a week, 365 days a year for minor illnesses and injuries.
Address: Loughborough Hospital, Hospital Way, Loughborough, LE11 5JY
The Swadlincote Work in Centre is open:
Monday to Friday 1830 hours to 2200 hours Saturday & Sunday 0930 hours to 2200 hours
Address: Civic Way, Swadlincote, Derbyshire DE11 0AE
The nearest Accident & Emergency departments are at:
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
Please note the surgery MAY be offering a reduced service due to training on the following afternoons from 12:30:-
If you need assistance whilst the surgery is closed for staff training, please see call our main number 01530 414131 and follow the recorded instructions.
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